PRIVACY POLICY — Empathic Strategies

Last updated: Dec 12, 2025

Empathic Strategies (“we,” “our,” or “us”) is committed to protecting your privacy and respecting the sensitivity of personal information shared in the context of personal or leadership development work. This Privacy Policy explains what information we collect, how it is used, and your rights under Canadian privacy law (PIPEDA).

By using empathicstrategies.org or submitting information through our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

Information you provide directly

  • Name
  • Email address
  • Phone number
  • Information shared through contact forms
  • Information shared during sessions, inquiries, or communications (“session notes”)

Information collected automatically

Through tools such as Google Analytics:

  • IP address
  • Browser type
  • Pages viewed
  • Time spent on site
  • General usage patterns
  • Cookies and similar tracking technologies

No payment information is collected or processed on our website.

2. How We Use Your Information

We use personal information for purposes including:

  • Responding to contact form submissions
  • Booking, scheduling, or coordinating sessions
  • Following up on inquiries or administrative communication
  • Maintaining internal records
  • Understanding website traffic and improving the user experience through analytics
  • Ensuring safety, professionalism, and continuity of service in our client interactions

3. How We Store & Protect Information

We take appropriate technical and administrative measures to safeguard personal information, including:

  • Secure website hosting
  • Restricted internal access to client-related information
  • Use of reputable third-party tools (such as WordPress plugins)
  • Encryption and standard security protocols where available

No method of online transmission is 100% secure, but we take reasonable steps consistent with PIPEDA requirements to protect your data.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

Third-party service providers:

  • Google Analytics (website analytics)
  • WordPress plugins used to manage forms, security, and website functionality
  • Our hosting provider (HostGator)

These services may store or process data outside of Canada. All third parties used are required to handle personal information in a manner consistent with privacy standards.

We may also disclose information where required by law or to protect the safety and rights of Empathic Strategies or others.

5. Session Notes & Personal Insights

Any personal material shared during sessions or communications is handled with care and confidentiality. Session notes are kept for:

  • Professional continuity
  • Personal alignment to your goals
  • Ethical record-keeping
  • Safety and quality assurance

Session notes are not shared with third parties unless legally required.

6. Cookies & Analytics

Our website uses cookies to support essential functionality and traffic analysis.
You may disable cookies through your browser settings, though some site functionality may be reduced.

7. Your Rights

Under PIPEDA, you have the right to:

  • Access your personal information
  • Request corrections
  • Withdraw consent (subject to contractual or legal limitations)
  • Ask how your information is stored and used

Requests can be made at any time at:

Your Rights

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

9. Contact

If you have questions about this Privacy Policy, privacy practices, or your personal data, contact us at:

Privacy Questions

Empathic Strategies — Canada